Managing Aggressive Clients

Give your staff the training needed to deal with AGGRESSIVE clients!

Find Out More

Skill your staff up to manage aggressive people.

Confidence. Appropriate Interventions. Problem Solving. Assertiveness. Respect.

Call us now to book
training for your staff.

Our Training Course covers:

Identification

How your staff can identify potential problems before escalation.

Defusal

Techniques to calm the situation to enable resolution.

Debriefing

What have we learnt from the incident? How can we apply these learnings?

Personalised Training

We tailor our training to fit your individual business' needs.

Typical Clients

Retail
Social Services
Tradespeople

Lets Get In Touch!

Interested in learning more? Call us now to discuss your individual business requirements.

0439-564-284

peter@managingaggressiveclients.com.au